PostDK Choose Your Own Collection – flexible parcel delivery
PostDK Choose Your Own Collection gives you the option to receive your parcels in the way that suits you best. This freight solution offers flexibility by letting you decide where to collect your parcel – without being dependent on home delivery to your address.
Ideal for both private individuals and businesses who want control over when and where they collect their shipments.
Flexible collection on your own terms
With PostDK Choose Your Own Collection, you decide which collection point fits best into your daily life. This gives you the freedom to pick up the parcel when it suits your schedule, and you avoid having to be at home at a specific time. This solution is particularly practical if you have a busy lifestyle or are unable to be at home during the day when parcels are typically delivered.
Practical benefits in everyday life
When you choose this freight solution, you receive a notification by SMS or email as soon as your parcel is ready for collection. You save time by not having to wait for delivery, and you can plan collection to fit around your other commitments. Collection points are often open outside normal working hours, giving you greater flexibility. At the same time, you reduce the risk of failed delivery attempts, where the parcel would otherwise be returned or redirected to a parcel shop.
Technical details
This freight solution is handled by Post Danmark without home delivery directly to your address. Your parcel is sent to a collection point in your local area, where it is stored securely until you collect it. You must bring valid identification when collecting. The collection deadline follows Post Danmark's standard terms, and you will receive a reminder if the parcel is not collected within the specified period.
Key benefits:
- Choose the collection point that suits you best
- No need to be at home at a specific time
- Receive a notification when your parcel is ready for collection
You are always welcome to contact our customer service at web@hwl.dk for further information.
Frequently asked questions
How long is my parcel stored at the collection point?
Your parcel is typically stored for 7 days at the collection point. You will receive a reminder if the parcel is not collected before the deadline.
What do I need to bring to collect my parcel?
You will need to bring valid identification (driving licence, passport, or other photo ID) as well as the track & trace number, which you receive in the notification.
AI has contributed to this text and we therefore reserve the right to correct any errors.